If you are able to, call 911 immediately and report the accident. Before you dial, think about where the accident has occurred, so that you can provide the accurate, detailed information that will let emergency responders know exactly how to reach the accident scene. Be ready to advise if you or any other persons seem to be injured and appear to require emergency medical assistance.
Try to move to a place of safety, particularly if the accident occurred on a highway, road or street. Be mindful of existing traffic conditions and other vehicles that may be approaching the scene. Turn on your vehicle’s “4-way flashers” if you can safely do so. Then, stay out of the roadway if at all possible.
If you are injured, seek immediate medical attention. Ask that you be transported by ambulance for medical care if you feel that you need this service. Err on the side of making sure you receive prompt medical attention for any injuries you may have sustained. The shock of being in an accident may make you uncertain if you should be transported by ambulance. The better course of action in this instance may be to be transported and let health care professionals determine the extent of your injuries and what treatment you may need.
Follow the instructions of law enforcement and emergency responders, and cooperate with any law enforcement or emergency personnel who may respond to the scene. Do not move any vehicles unless instructed to do so by law enforcement or for purposes of safety to prevent imminent danger to yourself or others at the scene. Use extreme caution if you should attempt to move any vehicles before the arrival of law enforcement or emergency personnel.
If a motorist has fled the scene, try to record identifying information about the motor vehicle and driver, but do not try to follow or chase anyone. Try to promptly report any such information to law enforcement, such as direction of travel and any identifying information, both as to the motor vehicle and the driver.
As soon as you can, try to write down or record any information as to the details and specifics of the accident, including date, time and location, how the accident occurred, the identity of the parties involved (name, address and telephone numbers), the identity of any witnesses (name, address and telephone numbers), and any other details you believe may be important.
If you are able and have access to a camera, such as on a cell phone, and can do so safely, try to obtain photographs showing the damage to the vehicles involved and the scene of the accident.
If you receive a call from a loved one or friend who has just been in an accident, above all try to remain calm. Panic will not help, and you may well have better access to these instructions and be better able to think things through.